Description
Empower your library staff with the Polaris Leap web client, which delivers the full power of Polaris ILS public service workflows through a browser. This means your staff can connect with patrons and complete tasks virtually anywhere — even outside the library walls.
Whether you are just beginning to work with Polaris Leap or are looking to brush up on what is available in the most recent release, Innovative Customer Support has prepared this solution in order to provide you with a single location for starting your search for information.
Below are links to documentation, guides, solutions, videos, webinars, and other helpful Leap resources.
Getting started
Is your library brand new to Leap? Below are helpful links on how to get started with settings and permissions after Leap has been installed.
Click to expand the getting started information
First, how to access Leap. The root of the URL will be the same as your other Polaris URLs (PowerPAC, SimplyReports, etc.) followed by /leapwebapp - for example, https://library.com/leapwebapp. If you have any questions, please contact your Polaris Site Manager.
Many Polaris Administration parameters, profiles, and tables used to set up and administer the Polaris staff client are also used in Leap. Some profiles apply to Leap only. The Workstation-level Leap parameters can be set to configure a Leap workstation where the Polaris staff client is not installed. For more information on the Polaris Administration settings that affect Leap, see the topic
Polaris Leap Administration in the Polaris staff client Help.
Finally you will want to review User Permissions and workstations.
Training Videos and Guides (no login required)
Start training to use Leap today! Training materials are available for you and your staff to watch with no login required in the Polaris Training and Learning Center.
Click to expand training videos
Click on the topic links below to view training videos in the Polaris Training and Learning Center:
Patron Services (click here)
Leap Basics:
Login Into Leap
Leap Navigation
Leap Beyond Circulation
Patron Records Creation and Management
Patron Creation in Leap
Merging Patrons in Leap
Circulation Desk
Check in Normal Mode in Leap
Check Out an item in Leap
Check Out an Item On-The-Fly in Leap
Outreach in Polaris and Leap
Holds Management and Notices
Reviewing Holds in Polaris Leap
Serials (click here)
Check in Serials
Serials Checkin in Leap
Serials Checkin - Polaris Client and Leap
Cataloging (click here)
Getting Started with Leap Cataloging
Leap Beyond Circulation
Cataloging Functions in Leap
Bulk Change Bibliographic Records in Leap
Import Bib Records with Remote Database Searching in Leap
Click to expand training guides
These training guides cover a variety of topics and are browseable using the topic links below:
Patron Services
Leap Basics
Customizing Leap Quotes
Offline Circulation
Access Leap Offline
Leap Offline Setup
Upload Leap Offline Transactions
Patron Records Creation and Management
Patron Registration in Leap
Patron Registration Management in Leap
Resource Sharing
Interlibrary Loan Workflow in Leap
System Administration
Maintenance and Upkeep
Set Up Printing in Leap
Webinars (no login required)
Watch, re-watch, or share the free webinars on a variety of Polaris Leap topics. You can find upcoming webinars under Events on support.iii.com.
Click to expand webinars
Click on a title below to watch the recording.
Introduction to Polaris Leap - See how the Polaris Leap web client has re-imagined the staff user experience for libraries. This webinar provides a broad overview of Polaris Leap for libraries considering it for their staff.
Reviewing Holds in Polaris Leap - Join Innovative on this Quick Hits webinar to review placing, managing, and fulfilling holds in the Polaris Leap Web Application.
Cataloging in Polaris Leap - Learn about all of the cataloging functions that can be performed in Polaris Leap.
Leap Beyond Circulation - If you are new to Polaris Leap or looking for additional training, join us to learn about Leap functionality beyond circulation workflows. This webinar covers searching, record sets, bulk changing, and other exciting things that Leap has to offer.
Reaching Out to Patrons: Outreach in Polaris & Leap - Learn about outreach in the Polaris client and Polaris Leap web application. Hear from other libraries on different outreach ideas.
Helpful Solutions (Supportal login required)
The solutions knowledgebase in the Supportal has helpful information based on the incoming tickets and questions received by Polaris Customer Support.
