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September 28, 2020

Dear Innovative Customers,

We are pleased to announce the general release of Sierra 5.2 and Encore 5.2. For more information, including upgrade instructions, features and fixes, please visit the Sierra 5.2 Release Notes and the Encore 5.2 Release Notes


Thank you!

The Innovative Support Team


We are pleased to announce the launch of two new online updates. Now, when you visit you will encounter a centralized landing page with links to all Innovative online resources in one convenient location. This includes a new Training and Learning Center -- a collection of quality training materials organized in an easy-to-use and search format.

As the world has adjusted to the many unexpected challenges and circumstances of 2020, we are proud to provide this new repository of product resources and additional online training to help your library adapt in a swiftly changing environment. Starting with Polaris and Sierra, followed by Millennium and Virtua, this enhanced collection will contain both revised and updated materials previously found on CSDirect and Supportal, along with over 45 new training videos. Best of all, it will be available to you online with no restricted access, no logins required, and all at no cost.