Supportal Login

Please login to view HelpDesk tickets, the support knowledgebase, and announcements.

If you are a registered library contact, please login with your email address to access your tickets and related solutions in the Customer Support knowledgebase.




Update: January 22, 2021 6:00AM PT

A change has been applied to address the intermittent communication issues in the Supportal.  You should be able to login and submit tickets normally.


Please let us know if you encounter any further issues. 



A new challenge, Show Me the Money, is now open in Idea Lab. Submit your votes until February 8th.


Technical services staff spend a lot of time on complex processes to manage the acquisition, receiving and payment workflows for print, electronic, and other resources.  Let us know what will help you simplify or streamline for faster or better results.