We want to know how we did – good and bad - we want it all! We have made it easy and quick with our updated survey form. As each ticket closes, select the score to rate the support you received on that ticket and add any comments. Let us know what worked well or how we can do better. Your comments drive improvements and we proudly share positive comments to acknowledge great work. Your Support Team, Manager, and Director review each survey to assess where to focus and make things better as well as what’s going well that we should continue. For current scores, see the solution Customer Support Surveys, we update the figures quarterly.