Summary
Known Issues List
Issues Fixed in This Release
ACQUISITIONS
Description | Key | First Known Version | Date Added | Resolution |
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ADMINISTRATION
Description | Key | First Known Version | Date Added | Resolution |
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System issues related to Limit Network Access controls In Sierra 6.3, some libraries have encountered an issue related to services that are controlled by Limit Network Access. Because so many programs use Limit Network Access, the symptoms of this issue vary widely and don't have one clear indicator. Innovative is contacting libraries on Sierra 6.3 about installing the hotfix as a preventative measure. | SIERRA-40769 | Sierra 6.3 | 2025-02-12 | Fixed in Sierra 6.4. Hotfix available for Sierra 6.3. Open a support ticket to request hotfix SIERRA-40821. |
Passwords for logins with Sierra SQL Access In the Admin App, if a user with "Sierra SQL Access" assigned under "Applications" has special characters in their Sierra password, an exception error occurs prompting to restart the Admin App session. After restarting the Admin App, a different message displays, that the user must change their password. After changing the password, the password-change message continues to display. | SIERRA-40232 | Sierra 6.2 | 2025-01-15 | Fixed in Sierra 6.4 |
APIS
Description | Key | First Known Version | Date Added | Resolution |
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Sierra API: POST /v6/patrons/checkout returns 107 response if patron barcode spacing differs If the Sierra patron record's barcode field contains spaces, and the data for POST /v6/patrons/checkout does not contain spaces, the item is checked out successfully but misleadingly returns a 107 "Record not found" error. | SAPI-2486 | Sierra 6.2 | 2025-01-15 | Fixed in Sierra 6.4 |
SIP2: Invalid PIN in 63 message results in two AF fields in 64 response If a 63 Patron Information Request message contains an invalid PIN, Sierra returns a 64 message with two AF screen message fields. The first AF contains the correct invalid pin message, and the second is a blocked patron message.
| SIERRA-40230 | Sierra 5.6 | 2024-08-23 | Fixed in Sierra 6.4 |
CATALOGING
Description | Key | First Known Version | Date Added | Resolution |
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Labels do not print the period preceding the cutter number Spine labels using Print Templates do not print the period preceding the cutter number, even when Spine Label Circulation Options "Print the period preceding the Cutter number" and "Format for call numbers" are configured to do so. | SIERRA-40750 | Sierra 6.0 | 2025-01-29 | Fixed in Sierra 6.4 |
AACP does not update MARC 655 second indicator 4 when they match authority 455 Automatic Authority Control Processing does not update MARC 655 second indicator 4 fields in bibliographic records when they match the 455 field in the corresponding authority record with MARC 008 position 11 value n. | SIERRA-40209 | Sierra 6.0 | 2025-01-15 | Fixed in Sierra 6.4 |
Verifying headings with Ctrl-G, with the extended information option incorrectly updates 700 field In Sierra Catalog function, verifying headings with Ctrl-G in a bibliographic record, when using the extended information option, removes the comma before the 700 field subfield |e and adds a space. | SIERRA-39439 | Sierra 6.0 | 2024-01-22 | Fixed in Sierra 6.4 |
URL Checker fails on ebrary URLs URL Checker is responding with a -25 SSL connection failed error when checking ebrary URLs which redirect to ebookcentral. | SIERRA-39366 | Sierra 6.0 | 2024-01-22 | Fixed in Sierra 6.4 |
Automatic Link Maintenance always updates bibs when an order is edited Automatic Link Maintenance always updates bib locations when an order record is edited, even if Sierra is configured to update bib locations only when items and checkin records are edited. | SIERRA-39694 | Sierra 5.6 | 2024-10-23 | Fixed in Sierra 6.4 |
CIRCULATION
Description | Key | First Known Version | Date Added | Resolution |
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No record written to Bursar Output when a billed item is renewed When a billed item is renewed, no entry is written to Bursar Output. This issue was reported by a library configured to cancel bills on check-in and reproduced with that configuration, but the issue might not be limited to that configuration. | SIERRA-40603 | Sierra 6.1 | 2024-11-15 | Fixed in Sierra 6.4 |
CREATE LISTS
Description | Key | First Known Version | Date Added | Resolution |
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Create Lists exports zero for INV TOTALS field Some libraries report that when they export the INV TOTALS (t) field from Create Lists, the data always exports as zero. Libraries may notice this more in Sierra 6.1 and later versions because the configuration that produces this behavior is also required in order to export the Last Status Update field. Exporting Last Status Update is new in Sierra 6.1. | SIERRA-40325 | Sierra 6.1 | 2024-11-15 | Fixed in Sierra 6.4 |
Exporting in Create Lists truncates very long variable fields When exporting variable fields in Create Lists, very long fields are truncated to 2,049 characters. MARC 520 fields are an example of fields that may be especially long. | SIERRA-39629 | Sierra 6.0 | 2024-02-27 | Fixed in Sierra 6.4 |
Searching non-editable MARC Leader fields returns incorrect results Searching in Create Lists for BIB REC LENGTH or other non-editable MARC Leader fields returns results that do not match the search query. | SIERRA-39044 | Sierra 5.6 | 2024-07-26 | Fixed in Sierra 6.4 |
"Suppressed" not in status bar for suppressed records When stepping through records in a review file using Next/Previous, the word "Suppressed" does not appear in the status bar for suppressed records. | SIERRA-30930 | Sierra 4.3 | 2024-10-23 | Fixed in Sierra 6.4 |
ELECTRONIC RESOURCE MANAGEMENT
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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PRINT TEMPLATES
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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PROGRAM REGISTRATION
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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REPORTS AND STATISTICS
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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RESOURCE SHARING (INN-REACH, ARTICLEREACH, ILL, NCIP)
Description | Key | First Known Version | Date Added | Resolution |
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ILL records display "Add to Review File" button The new "Add to Review File" button displays in ILL modes. ILL records cannot be added to review files, so this button should not display where it is not functional. | SIERRA-40604 | Sierra 6.3 | 2024-12-18 | Fixed in Sierra 6.4 |
Failure to renew decontributed items If an owning library decontributes an item while it is on INN-Reach loan, patrons and staff may be unable to renew the item. When staff attempt to renew, an error displays "Failed to check central holds for this item." | SIERRA-40545 | Sierra 6.1 | 2024-11-15 | Fixed in Sierra 6.4 for INN-Reach Central |
Checking in in-transit NCIP items not at the pickup location When staff check in an in-transit NCIP item with a Locations Served that does not match the NCIP hold's pickup location, Sierra does not display the item in the Check-In table and does not print a transit slip. | SIERRA-40327 | Sierra 6.1 | 2024-10-25 | Fixed in Sierra 6.4 |
SCHEDULER
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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SERIALS
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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SIERRA WEB
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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SQL ACCESS
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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STAFF CLIENT
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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STAFF SEARCH AND BROWSE
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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VEGA
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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Also see Known Issues for Vega Products.
WEB ACCESS MANAGEMENT
Description | Key | First Known Version | Date Added | Resolution |
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None at this time. |
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WEBPAC
Description | Key | First Known Version | Date Added | Resolution |
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/xrecord displays error in Chrome and Edge When attempting to view a /xrecord URL in Chrome or Edge, an error displays: 'error on line 4 at column 11: Entity 'wxvarfld' | SIERRA-40326 | Sierra 6.0 | 2025-01-15 | Fixed in Sierra 6.4 |