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Resolved Issues in Sierra 6.4

Updated 06/09/2025 03:21:06 PM by laura.frasca@clarivate.com
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Summary

Issues fixed in Sierra 6.4, Acquisitions, Cataloging, Circulation, Encore, Web Access Management, Web Management Reports, WebPAC, known issues

Known Issues List

Issues Fixed in This Release


ACQUISITIONS

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


ADMINISTRATION

Description Key First Known Version Date Added Resolution

System issues related to Limit Network Access controls

In Sierra 6.3, some libraries have encountered an issue related to services that are controlled by Limit Network Access. Because so many programs use Limit Network Access, the symptoms of this issue vary widely and don't have one clear indicator.

Innovative is contacting libraries on Sierra 6.3 about installing the hotfix as a preventative measure.

SIERRA-40769

Sierra 6.3

2025-02-12

Fixed in Sierra 6.4. Hotfix available for Sierra 6.3. Open a support ticket to request hotfix SIERRA-40821.

Passwords for logins with Sierra SQL Access

In the Admin App, if a user with "Sierra SQL Access" assigned under "Applications" has special characters in their Sierra password, an exception error occurs prompting to restart the Admin App session. After restarting the Admin App, a different message displays, that the user must change their password. After changing the password, the password-change message continues to display.

SIERRA-40232

Sierra 6.2

2025-01-15

Fixed in Sierra 6.4

 


APIS

Description Key First Known Version Date Added Resolution

Sierra API: POST /v6/patrons/checkout returns 107 response if patron barcode spacing differs

If the Sierra patron record's barcode field contains spaces, and the data for POST /v6/patrons/checkout does not contain spaces, the item is checked out successfully but misleadingly returns a 107 "Record not found" error.

SAPI-2486

Sierra 6.2 2025-01-15

Fixed in Sierra 6.4

SIP2: Invalid PIN in 63 message results in two AF fields in 64 response

If a 63 Patron Information Request message contains an invalid PIN, Sierra returns a 64 message with two AF screen message fields. The first AF contains the correct invalid pin message, and the second is a blocked patron message.

|AFInvalid PIN entered. Please try again or see a staff member for assistance.|AFThere are unresolved issues with your account.  Please see a staff member for assistance.|

SIERRA-40230

Sierra 5.6

2024-08-23

Fixed in Sierra 6.4

 


CATALOGING

Description Key First Known Version Date Added Resolution

Labels do not print the period preceding the cutter number

Spine labels using Print Templates do not print the period preceding the cutter number, even when Spine Label Circulation Options "Print the period preceding the Cutter number" and "Format for call numbers" are configured to do so.

SIERRA-40750

Sierra 6.0

2025-01-29

Fixed in Sierra 6.4

AACP does not update MARC 655 second indicator 4 when they match authority 455

Automatic Authority Control Processing does not update MARC 655 second indicator 4 fields in bibliographic records when they match the 455 field in the corresponding authority record with MARC 008 position 11 value n.

SIERRA-40209

Sierra 6.0

2025-01-15

Fixed in Sierra 6.4

Verifying headings with Ctrl-G, with the extended information option incorrectly updates 700 field

In Sierra Catalog function, verifying headings with Ctrl-G in a bibliographic record, when using the extended information option, removes the comma before the 700 field subfield |e and adds a space.

SIERRA-39439

Sierra 6.0

2024-01-22

Fixed in Sierra 6.4

URL Checker fails on ebrary URLs

URL Checker is responding with a -25 SSL connection failed error when checking ebrary URLs which redirect to ebookcentral.

SIERRA-39366

Sierra 6.0

2024-01-22

Fixed in Sierra 6.4

Automatic Link Maintenance always updates bibs when an order is edited

Automatic Link Maintenance always updates bib locations when an order record is edited, even if Sierra is configured to update bib locations only when items and checkin records are edited.

SIERRA-39694

Sierra 5.6

2024-10-23

Fixed in Sierra 6.4

 


CIRCULATION

Description Key First Known Version Date Added Resolution

No record written to Bursar Output when a billed item is renewed

When a billed item is renewed, no entry is written to Bursar Output.  This issue was reported by a library configured to cancel bills on check-in and reproduced with that configuration, but the issue might not be limited to that configuration.

SIERRA-40603

Sierra 6.1

2024-11-15

Fixed in Sierra 6.4

 


CREATE LISTS

Description Key First Known Version Date Added Resolution

Create Lists exports zero for INV TOTALS field

Some libraries report that when they export the INV TOTALS (t) field from Create Lists, the data always exports as zero.

Libraries may notice this more in Sierra 6.1 and later versions because the configuration that produces this behavior is also required in order to export the Last Status Update field. Exporting Last Status Update is new in Sierra 6.1.

SIERRA-40325

Sierra 6.1

2024-11-15

Fixed in Sierra 6.4

Exporting in Create Lists truncates very long variable fields

When exporting variable fields in Create Lists, very long fields are truncated to 2,049 characters. MARC 520 fields are an example of fields that may be especially long.

SIERRA-39629

Sierra 6.0

2024-02-27

Fixed in Sierra 6.4

Searching non-editable MARC Leader fields returns incorrect results

Searching in Create Lists for BIB REC LENGTH or other non-editable MARC Leader fields returns results that do not match the search query.

SIERRA-39044

Sierra 5.6

2024-07-26

Fixed in  Sierra 6.4

"Suppressed" not in status bar for suppressed records

When stepping through records in a review file using Next/Previous, the word "Suppressed" does not appear in the status bar for suppressed records.

SIERRA-30930

Sierra 4.3

2024-10-23

Fixed in Sierra 6.4

 


ELECTRONIC RESOURCE MANAGEMENT

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


PRINT TEMPLATES

Description Key First Known Version Date Added Resolution

 None at this time.

 

 

 

 


PROGRAM REGISTRATION

Description Key First Known Version Date Added Resolution

 None at this time.

 

   

 

 


REPORTS AND STATISTICS

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


RESOURCE SHARING (INN-REACH, ARTICLEREACH, ILL, NCIP)

Description Key First Known Version Date Added Resolution

ILL records display "Add to Review File" button

The new "Add to Review File" button displays in ILL modes. ILL records cannot be added to review files, so this button should not display where it is not functional.

SIERRA-40604 Sierra 6.3 2024-12-18 Fixed in Sierra 6.4

Failure to renew decontributed items

If an owning library decontributes an item while it is on INN-Reach loan, patrons and staff may be unable to renew the item. When staff attempt to renew, an error displays "Failed to check central holds for this item."

SIERRA-40545 Sierra 6.1 2024-11-15 Fixed in Sierra 6.4 for INN-Reach Central

Checking in in-transit NCIP items not at the pickup location

When staff check in an in-transit NCIP item with a Locations Served that does not match the NCIP hold's pickup location, Sierra does not display the item in the Check-In table and does not print a transit slip.

SIERRA-40327 Sierra 6.1 2024-10-25 Fixed in Sierra 6.4

 


SCHEDULER

Description Key First Known Version Date Added Resolution

None at this time.

 

 

   

 


SERIALS

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


SIERRA WEB

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


SQL ACCESS

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


STAFF CLIENT

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


STAFF SEARCH AND BROWSE

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


VEGA

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

Also see Known Issues for Vega Products.

 


WEB ACCESS MANAGEMENT

Description Key First Known Version Date Added Resolution

None at this time.

 

 

 

 

 


WEBPAC

Description Key First Known Version Date Added Resolution

/xrecord displays error in Chrome and Edge

When attempting to view a /xrecord URL in Chrome or Edge, an error displays: 

'error on line 4 at column 11: Entity 'wxvarfld'

SIERRA-40326

Sierra 6.0

2025-01-15

Fixed in Sierra 6.4

Keywords: Acquisition Cataloging Circulation Encore Web Access Management Web Management Reports WebPAC known issues 6.4

Related Solutions

  • Crawlers on Sierra Systems
  • Resolved Issues in Sierra 6.3
Solution ID
250214142005557
Last Modified Date
06/09/2025 03:21:06 PM
Attributes
Software versions
  • Sierra: 6.4
Taxonomy
  • Known Issues > Sierra
  • Solutions > Online Help
Collections
  • Encore
  • General Announcements
  • INNReach
  • Sierra

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