Summary
Solution
To enable SFTP transmission of EDI files with Ingram
For libraries running Polaris 7.6, simply update your Ingram Supplier records to have an FTP Address value of “sftp://ftp.ingramcontent.com”
Here is an example Supplier record for reference:
Ingram already has all libraries setup to support FTP or SFTP transmission, so there is no additional setup required with Ingram.
For libraries running Polaris 7.5, a patch is required to support SFTP transmission from the Polaris server. This patch includes updates to Leap, SQL (restarting SQL required), and reinstalling the staff client for any workstations transmitting orders. Once the patch has been applied, you can proceed with updating your supplier records as outlined above.
For libraries running all other versions, please be patient while we apply the patches to Polaris 7.5 libraries.
If your library is considering an upgrade to Polaris 7.6, we recommend you schedule your upgrade before switching to SFTP transmission.
Contacts for Ingram:
Lory.Koch@ingramcontent.com
ashlee.mckinley@ingramcontent.com