Solution
Receipt Printer Compatibility
NOTE: Beyond the below list, III does not have any recommendations pertaining to the printers for use with the Polaris software. If you're unsure what printer to purchase, III would recommend conferring with other libraries to ascertain what works for them.
Polaris software has been developed to accommodate a specific list of third-party receipt printers. That list is provided below.
Other receipt printer models may work in certain environments, or in generic text-only mode. Customer operating environments vary with respect to equipment models, operating system versions, firmware/driver levels and other underlying third-party software components. These variances may affect the compatibility of Receipt Printers. Compatibility may also be affected any time that a manufacturer of equipment or software utilized in the operating environment issues an update, such as a revised hardware model or a firmware or driver update. Polaris software will maintain compatibility with the specific printers listed below. Determining whether other third-party printers not listed below are compatible with Polaris in the Customer's specific operating environment is the Customer's responsibility.
With Polaris 4.0.409 and later, the following printers are compatible in a direct client-server environment (assuming proper manufacturer driver software, OS, etc.):
- Star TSP743II (TSP 743U-24)
- Star TSP743
- Star TSP643
- Star TSP613
- Star TSP143
- Epson TM88V USB interface
- Epson TM88V Ethernet interface
- Epson TM88IV USB interface
- Epson TM88IV Ethernet interface
- Epson TM88III USB interface
- Epson TM88III Ethernet interface
The following receipt printers are compatible in a Terminal Server environment (assuming proper manufacturer driver software, OS, etc.):
- Star TSP743II (TSP 743U-24)
- Star TSP743
- Star TSP643
- Star TSP613
The following receipt printers are compatible in a Terminal Server environment. Proprietary third-party software (ScrewDrivers from triCerat, Inc.) is required and must be purchased and installed on both the library's workstations and Polaris Terminal Servers:
- Epson TM88V USB interface
- Epson TM88V Ethernet interface
- Epson TM88IV USB interface
- Epson TM88IV Ethernet interface
- Epson TM88III USB interface
- Epson TM88III Ethernet interface