Answer
Below you will find details on the areas of coverage for the Customer Support Department regional support teams.
Customer Support Regional Teams
North America, EMEA (Europe, the Middle East, and Africa), and APAC (Asia Pacific).
Table listing the areas of the Customer Support Regional Teams
| Regional Support Teams | North America Sierra | North America Polaris | North America Virtua | Europe, the Middle East, and Africa | Asia Pacific |
| Areas Covered by Regional Support Team | All Sierra and Millennium customers in the following areas. United States Canada Mexico Central America Peru Trinidad and Tobago
| All Polaris customers in the United States, Canada, and Europe | All Virtua and Vital customers in the United States and Canada. | All Sierra, Millennium, Virtua and Vital customers in the following areas. Africa Europe Middle East South America
| All Polaris, Sierra, Millennium, Virtua and Vital customers in the following areas. Australia |
Click here for information on escalating a ticket and/or contacting your regional manager.